Heather Jamison
Heather Jamison is a global mobility leader with 24+ years of experience transforming relocation services through strategic account management and business development excellence.
Professional Summary
Heather Jamison is a seasoned global mobility executive with over 24 years of specialized experience, adept at navigating the complexities of domestic and international relocations. As a strategic leader, she combines exceptional account management skills with business development acumen to drive organizational growth and client satisfaction.
Her expertise spans people management, supplier oversight, and project execution with a focus on immigration compliance and relocation program optimization. Throughout her career at Global LT, BGRS, ReloDirect, and SIRVA Relocation, she has consistently demonstrated the ability to streamline operations, identify revenue opportunities, and implement cost-saving measures.
Heather Jamison’s credentials as a CRP and GMS, complemented by her Six Sigma Green Belt certification, underscore her commitment to excellence in the mobility industry. Her leadership extends to her role as President of the Michigan Relocation Council.
Experience
Global Mobility Experience
People Management
Account Management
Supplier Management
Business Development
Current Positions
VP, Customer Success & Strategic Mobility Relations
December 2019 - Present
As VP at Global LT, Heather drives revenue growth by closing high-value deals, managing the Salesforce pipeline, and leveraging industry connections through networking and thought leadership. She mentors the account management team to exceed client expectations while strengthening relationships through service upselling and KPI adherence. As a leadership team member, she influences strategic decisions for product innovation and profit optimization. During her tenure as Global Operations Leader (2019-2021), she improved customer experience through restructuring and standardized processes, achieving a 10% year-over-year utilization increase.
President, Board of Directors
2020 - Present
Recognized as a regional group by Worldwide ERC®, the Michigan Relocation Council is a professional organization providing a forum for sharing the latest information and resources available in the corporate mobility arena. Focusing on the needs of its members, the MiRC goal is to give corporate human resource managers and service providers the tools to effectively address the complex issue of domestic and international relocations.
Past Experience
Heather Jamison led a team of International Consultants for the Americas region while maintaining client SLAs and KPIs with P&L responsibility. She managed over 2,500 active US immigration visa holders with 98% data accuracy and 95% team satisfaction. Jamison developed comprehensive in-house immigration and relocation resources including FAQs, policies, and procedures. She oversaw non-immigrant and immigrant visa filings (H-1B, TN, E-3, L-1, O-1, PERM, EB-1, EB-2, EB-3) while managing vendor relationships to ensure compliant mobility cases.
Jamison identified $1.5 million in unbilled fees over three years and managed profitable invoicing. She fostered strategic partnerships with key suppliers while tracking global employee movements including expatriates, short-term assignees, and local transfers. Jamison delivered regular program analysis on activity, trends, and costs while resolving escalations through root cause analysis to prevent recurrence.
While part of the ReloDirect team, Heather Jamison served as primary contact for clients and relocating employees, managing all authorized relocation services. She anticipated client needs, identified revenue-maximizing opportunities, and provided comprehensive reporting. Jamison participated in client/prospect visits and presentations while managing both domestic Home Sale Programs and the International Expatriate population. She consistently demonstrated proactive service delivery to meet client expectations and relocation requirements.
During her time at Signature Relocation, Heather Jamison managed all international assignments while serving as Lead Counselor for the largest client, handling 300+ moves annually. She maintained client and HR relationships while achieving a 4.6/5 quality rating on surveys. Jamison participated in RFPs, Best and Final Presentations, cost matrix development, and benchmarking. She consistently met SLAs and KPIs per contracts while developing management capabilities and maintaining her caseload responsibilities.
While with SIRVA Relocation, Heather Jamison served as the single point of contact for client HR staff globally, managing both domestic and international relocation programs. She delivered annual presentations on budgets and trends while monitoring invoicing across all client divisions. Jamison worked on-site with Delphi Corporation, centralizing their Domestic Relocation Program and eliminating 75% of exceptions. Her recommendations saved the client over $1,000,000 annually through strategic program management and policy optimization.
Core Values
Integrity
Why Integrity Matters
Integrity is the foundation of trust. In the corporate world—especially in areas like immigration, finance, and global mobility—people rely on accurate, honest information to make major life and business decisions. Without integrity, relationships and reputations collapse.
How Heather Jamison lives it
While managing over 2,500 active U.S. immigration visa holders at BGRS, Heather maintained an astounding 98% data accuracy rate. In a field where one misstep can result in legal or logistical chaos, her commitment to precision wasn’t just about doing things right—it was about doing right by others. That level of ethical stewardship earned trust from both clients and colleagues. Heather’s integrity isn’t performative—it’s procedural, built into every workflow she touches.
Authenticity
Why Authenticity Matters
Integrity is the foundation of trust. In the corporate world—especially in areas like immigration, finance, and global mobility—people rely on accurate, honest information to make major life and business decisions. Without integrity, relationships and reputations collapse.
How Heather Jamison lives it
As President of the Michigan Relocation Council, Heather doesn’t just lead—she listens, shares, and builds relationships based on real connection. She’s created inclusive forums where professionals can openly share resources, challenges, and wins. Heather’s authenticity isn’t about branding—it’s about belonging. She shows up as herself, which makes others feel safe to do the same, fostering a genuine and collaborative community.
Perseverance
Why Perseverance Matters
Perseverance is what turns obstacles into stepping stones. In fast-moving industries, setbacks are common—but those who keep showing up, problem-solving, and pushing forward are the ones who make real impact.
How Heather Jamison lives it
At Global LT, Heather uncovered $1.5 million in unbilled fees spanning three years. Instead of chalking it up as a loss, she spearheaded a system to recover and reconcile those funds—while preserving client relationships. That required grit, patience, and long-term thinking. Heather’s perseverance means she doesn’t shy away from hard problems; she leans into them until a solution is found.
Empowerment
Why Empowerment Matters
Empowerment multiplies impact. When you lift others up, you don’t just succeed—you help others rise with you. That ripple effect builds stronger teams, more capable leaders, and healthier work cultures.
How Heather Jamison lives it
Heather mentors account management teams to grow in confidence, sharpen their skills, and strengthen client relationships. Her goal isn’t just to hit KPIs—it’s to help people see their own potential. Whether guiding individuals through high-stakes presentations or helping junior team members navigate complex client issues, Heather empowers others to own their success. She believes leadership isn’t about control—it’s about capacity-building.